We are just not getting along with La Mesa RV.
This time we are being difficult.
The timing on everything has been just a little "off" all along.
When my salesman called me about the Alfa from Arizona, I was just leaving for a few days in San Diego. That was a Friday, and I would be back the following Wednesday. He said fine, and called on Wednesday but I was not yet back.
Craig was very busy at work that week and we couldn't get out to see it until Saturday. This did not seem to be a problem, but then when we wanted a few more days for the inspection, the manager and salesman were a bit "put out" to say the least. I knew they wanted to close the sale.
The following Wednesday, after the inspection, I sat down with the manager to work out a few details. We had given them a 20K down payment, and I explained to him that although we had the balance in the bank, our bank had put a hold on it because we had transferred it from another source. He said, no problem, because it would probably take a couple of weeks for the new windshield to come in. (the drivers-side windshield was cracked.) So I thought I had at least that much time to get the necessary tree work done so we could park it at home.
But then the service manager called and said the windshield would be in by today and he wanted us to pick up this Thursday or Friday. It seems that all the inventory they have has come back to their lot from various "shows" and they don't have any room.
But, we are tied up all week and can't do it until the beginning of next week.
Somehow when I read about service departments making customers wait because parts are NOT in, I don't feel bad about making them wait for us. Although he isn't happy, the service manager has accepted our timing and we will pick up on Tuesday September 6th.
BUT, this evening I discovered a message on my new answering machine from the "Finance Manager" from La Mesa. I hadn't seen it earlier because I am used to having the machine beep when it has a message. We just got new phones, and this one just flashes a light. I didn't happen to look at the phone.
So I have to call him first thing tomorrow. I can't even drive up there and give him part of the balance because Craig is using my van while his car is in the shop getting the dent fixed!
Oh well, I'm sure it will ll work out. I just have to remind myself that the customer is always right!
This was a lame post. But it is part of the details and small problems that come up.