Saturday, October 17, 2015

Thank You Coachnet

Sometimes little things can take over your day. 

When I described the road into the Chaco National park as rough, I was not exaggerating. Even though we kept our speed way down, it was enough to shake things loose in a 2014 Jeep Wrangler. As we were driving the road a second time, we got a couple of warning beeps, which were a mystery to us, and then a flicker or two of the check engine light. 

We drove back to our RV site and parked as usual. When we went to hook up the Jeep the next morning all was well as I started it and pulled into position, but after turning it off, hooking up and then gong back to start it as part of the hook up process, no connection was made and the Jeep was dead! We called the Jeep dealership in Farmington and Durango, but neither could look at it that day, so we towed it to our next stop just outside of Mesa Verde.

With some careful parking we were able to park the dead Jeep, and still get the Alfa backed into her site. I suggested to Craig that something must have jiggled loose during our washboard ride, but he couldn't see anything wrong, so we called Coach Net, or roadside service provider, for help. There was some confusion at first when the Coachnet Representative said a service call would not be covered for the Jeep because we were not stranded on a roadside.  WHAT? The first thing they always ask is always: "Are you in a safe location?" I also knew that Coachnet is supposed to cover all your vehicles much like AAA.

Anyway, it turned out there were no mobile mechanics in the area they could send out to help us and instead arranged for a tow. Confusing system. They paid for the tow, but would not have paid for a mechanics service call. 

As it turned out, we waited until morning for the tow so Craig could wait for a repair. The problem?  A loose connection on the battery. We had had a battery disconnect switch installed this summer when we were having problems with a dead battery on the Jeep after towing. But then another RVer told us how to set up the Jeep so we didn't need to use it. This is what rattled loose on our drive, not an original Jeep connection.

So, we are back in business so to speak, and very glad we have a service like Coachnet.


  1. I'm glad it was something simple. We've used our roadside assistance twice - both regarding bad tires/blowouts. We were sure glad to see them the day it was 35C and we were stranded on the side of the transcanada with a blowout!

  2. Been in no man's land for a couple of days and missed your post on Chaco. Have always wanted to go there.

  3. Being back in business is a good thing. Enjoy Mesa Verde.

  4. Thank you for your post! We just purchased Coach Net Thursday.


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